.page-faq {
  --faq-accent: var(--od-blue);
  background: var(--od-ink);
  color: var(--od-white);
  font-family: var(--od-font-body);
  line-height: 1.75;
  overflow-x: clip;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  isolation: isolate;
  padding: 22px 0 38px;
  border-bottom: 1px solid var(--od-line);
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  z-index: -1;
  top: -140px;
  left: -12%;
  width: 72%;
  height: 360px;
  background: radial-gradient(58% 92% at 28% 22%, rgba(0, 87, 255, .34), rgba(0, 87, 255, 0) 72%);
  pointer-events: none;
}
.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  z-index: -1;
  right: -70px;
  bottom: -110px;
  width: 250px;
  height: 250px;
  border: 1px solid rgba(255, 107, 0, .3);
  border-radius: 50%;
  pointer-events: none;
}
.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 22px;
  margin-top: 20px;
}
.page-faq .faq-hero__title {
  margin: 10px 0 0;
  max-width: 20em;
}
.page-faq .faq-hero__lede {
  margin-top: 14px;
  max-width: 40em;
  color: var(--od-mute);
}
.page-faq .faq-hero__badge {
  align-self: end;
  border: 1px solid var(--od-line);
  border-radius: var(--od-r-lg);
  background: linear-gradient(158deg, rgba(0, 87, 255, .22), rgba(0, 87, 255, 0) 64%), var(--od-panel);
  padding: 20px 22px;
}
.page-faq .faq-hero__badge-num {
  font-family: var(--od-font-mono);
  font-size: 54px;
  font-weight: 700;
  line-height: .9;
  letter-spacing: -.03em;
  color: var(--od-white);
}
.page-faq .faq-hero__badge-unit {
  margin-left: 5px;
  font-family: var(--od-font-mono);
  font-size: 14px;
  color: var(--od-blue);
}
.page-faq .faq-hero__badge-text {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--od-mute);
}

.page-faq .faq-jump {
  display: flex;
  gap: 8px;
  margin-top: 26px;
  padding-bottom: 6px;
  overflow-x: auto;
  scrollbar-width: none;
}
.page-faq .faq-jump::-webkit-scrollbar {
  display: none;
}
.page-faq .faq-jump a {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  padding: 8px 15px;
  border: 1px solid var(--od-line);
  border-radius: 999px;
  background: var(--od-panel);
  color: var(--od-mute);
  font-size: 14px;
  white-space: nowrap;
  text-decoration: none;
  transition: color .2s var(--od-ease), border-color .2s var(--od-ease), background .2s var(--od-ease);
}
.page-faq .faq-jump a:hover {
  color: var(--od-white);
  border-color: rgba(0, 87, 255, .7);
  background: rgba(0, 87, 255, .14);
}

/* ---------- 章节骨架 ---------- */
.page-faq .faq-sec {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
  padding: 42px 0;
  border-top: 1px solid var(--od-line);
}
.page-faq .faq-sec:first-of-type {
  border-top: none;
}
.page-faq .faq-sec__spine {
  display: flex;
  align-items: center;
  gap: 12px;
}
.page-faq .faq-sec__num {
  display: block;
  font-family: var(--od-font-head);
  font-size: 34px;
  font-weight: 700;
  line-height: 1;
  letter-spacing: .02em;
  color: rgba(232, 237, 242, .07);
  -webkit-text-stroke: 1px rgba(0, 87, 255, .5);
}
.page-faq .faq-sec__spine::after {
  content: "";
  width: 28px;
  height: 2px;
  border-radius: 2px;
  background: var(--od-blue);
}
.page-faq .faq-sec__title {
  margin: 8px 0 0;
  max-width: 22em;
}
.page-faq .faq-sec__lede {
  margin: 12px 0 0;
  max-width: 44em;
  color: var(--od-mute);
}
.page-faq .faq-sec__lede a {
  color: var(--od-white);
  text-decoration: none;
  border-bottom: 1px solid rgba(0, 87, 255, .7);
}
.page-faq .faq-sec__lede a:hover {
  color: var(--od-orange);
  border-bottom-color: var(--od-orange);
}

/* ---------- 图片 ---------- */
.page-faq .faq-figure {
  margin: 24px 0 0;
  border: 1px solid var(--od-line);
  border-radius: var(--od-r-md);
  background: var(--od-panel-deep);
  overflow: hidden;
}
.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .faq-figure figcaption {
  padding: 10px 16px;
  border-top: 1px solid var(--od-line);
  font-size: 13px;
  color: var(--od-mute);
}

/* ---------- 四类原因卡片 ---------- */
.page-faq .faq-cards {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
  margin-top: 20px;
}
.page-faq .faq-cause {
  display: grid;
  gap: 12px;
  align-content: start;
  padding: 18px 18px 20px;
  border: 1px solid var(--od-line);
  border-radius: var(--od-r-md);
  background: var(--od-panel);
}
.page-faq .faq-cause__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}
.page-faq .faq-cause__key {
  font-family: var(--od-font-head);
  font-size: 17px;
  font-weight: 700;
  color: var(--od-white);
}
.page-faq .faq-cause__idx {
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--od-mute);
  border: 1px solid var(--od-line);
  border-radius: 6px;
  padding: 2px 7px;
}
.page-faq .faq-cause__list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 9px;
}
.page-faq .faq-cause__list li {
  position: relative;
  padding-left: 20px;
  font-size: 15px;
  line-height: 1.75;
  color: rgba(232, 237, 242, .82);
}
.page-faq .faq-cause__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .62em;
  width: 7px;
  height: 7px;
  border: 1px solid var(--od-blue);
  transform: rotate(45deg);
}
.page-faq .faq-cause__list a {
  color: var(--od-white);
  text-decoration: none;
  border-bottom: 1px solid rgba(0, 87, 255, .7);
}
.page-faq .faq-cause__list a:hover {
  color: var(--od-orange);
  border-bottom-color: var(--od-orange);
}
.page-faq .faq-cause--cache .faq-cause__list li::before { border-color: var(--od-orange); }
.page-faq .faq-cause--account .faq-cause__list li::before { border-color: var(--od-green); }
.page-faq .faq-cause--entry .faq-cause__list li::before { border-color: var(--od-red); }

.page-faq .faq-cause--net { border-top: 2px solid var(--od-blue); }
.page-faq .faq-cause--cache { border-top: 2px solid var(--od-orange); }
.page-faq .faq-cause--account { border-top: 2px solid var(--od-green); }
.page-faq .faq-cause--entry { border-top: 2px solid var(--od-red); }

/* ---------- 定位方式 ---------- */
.page-faq .faq-locate {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
}
.page-faq .faq-locate__item {
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr);
  gap: 4px 14px;
  padding: 18px;
  border: 1px solid var(--od-line);
  border-radius: var(--od-r-md);
  background: var(--od-panel);
}
.page-faq .faq-locate__num {
  grid-column: 1;
  grid-row: 1;
  align-self: center;
  font-family: var(--od-font-mono);
  font-size: 20px;
  font-weight: 700;
  color: var(--od-blue);
}
.page-faq .faq-locate__title {
  grid-column: 2;
  grid-row: 1;
  margin: 0;
  font-family: var(--od-font-head);
  font-size: 17px;
  font-weight: 700;
  color: var(--od-white);
}
.page-faq .faq-locate__text {
  grid-column: 1 / -1;
  margin: 8px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(232, 237, 242, .78);
}

/* ---------- 三步确认路径 ---------- */
.page-faq .faq-steps {
  position: relative;
  margin: 26px 0 0;
  padding: 0 0 0 30px;
  list-style: none;
  display: grid;
  gap: 24px;
}
.page-faq .faq-steps::before {
  content: "";
  position: absolute;
  left: 5px;
  top: 8px;
  bottom: 8px;
  width: 1px;
  background: linear-gradient(to bottom, var(--od-blue), var(--od-orange));
}
.page-faq .faq-steps .od-path__step {
  position: relative;
  display: grid;
  gap: 6px;
}
.page-faq .faq-steps .od-path__dot {
  position: absolute;
  left: -30px;
  top: 7px;
  width: 11px;
  height: 11px;
  background: var(--od-ink);
  border: 2px solid var(--od-blue);
  border-radius: 2px;
  transform: rotate(45deg);
}
.page-faq .faq-steps .od-path__step:nth-child(2) .od-path__dot { border-color: var(--od-white); }
.page-faq .faq-steps .od-path__step:nth-child(3) .od-path__dot { border-color: var(--od-orange); }
.page-faq .faq-steps .od-path__label {
  margin: 0;
  font-family: var(--od-font-head);
  font-size: 17px;
  font-weight: 700;
  color: var(--od-white);
}
.page-faq .faq-steps .od-path__note {
  margin: 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--od-mute);
}

/* ---------- 电脑端自查 ---------- */
.page-faq .faq-desktop-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 22px;
  margin-top: 22px;
}
.page-faq .faq-desktop-grid .faq-figure {
  margin: 0;
}
.page-faq .faq-check {
  list-style: none;
  margin: 0;
  padding: 0;
  border: 1px solid var(--od-line);
  border-radius: var(--od-r-md);
  overflow: hidden;
}
.page-faq .faq-check__item {
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  padding: 13px 16px;
  background: var(--od-panel);
  border-bottom: 1px solid var(--od-line);
}
.page-faq .faq-check__item:last-child {
  border-bottom: none;
}
.page-faq .faq-check__box {
  width: 18px;
  height: 18px;
  margin-top: 4px;
  border: 1px solid rgba(154, 166, 178, .55);
  border-radius: 5px;
  background: var(--od-panel-deep);
  box-shadow: inset 0 0 0 1px rgba(11, 15, 20, .8);
}
.page-faq .faq-check__text {
  font-size: 15px;
  line-height: 1.75;
  color: rgba(232, 237, 242, .84);
}

/* ---------- 编号读法 ---------- */
.page-faq .faq-code-trio {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
  margin-top: 24px;
}
.page-faq .faq-code {
  display: grid;
  gap: 8px;
  align-content: start;
  padding: 20px 18px;
  border-radius: var(--od-r-md);
  background: var(--od-paper);
  color: var(--od-ink);
}
.page-faq .faq-code__key {
  font-family: var(--od-font-mono);
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--od-ink-soft);
}
.page-faq .faq-code__val {
  font-family: var(--od-font-mono);
  font-size: 24px;
  font-weight: 700;
  line-height: 1.15;
  color: var(--od-ink);
}
.page-faq .faq-code__text {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: #3A4249;
}
.page-faq .faq-states {
  display: flex;
  flex-wrap: wrap;
  gap: 9px;
  margin-top: 18px;
}

/* ---------- 常见疑问 ---------- */
.page-faq .faq-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 22px;
}
.page-faq .faq-filters__count {
  margin: 10px 0 0;
  font-family: var(--od-font-mono);
  font-size: 13px;
  color: var(--od-mute);
}
.page-faq .faq-list {
  display: grid;
  gap: 10px;
  margin-top: 14px;
}
.page-faq .faq-item {
  border: 1px solid var(--od-line);
  border-radius: var(--od-r-md);
  background: var(--od-panel);
  overflow: hidden;
  transition: border-color .22s var(--od-ease), background .22s var(--od-ease);
}
.page-faq .faq-item[data-open="true"] {
  border-color: rgba(0, 87, 255, .55);
  background: var(--od-panel-deep);
}
.page-faq .faq-item__q {
  margin: 0;
}
.page-faq .faq-item__trigger {
  width: 100%;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) 20px;
  align-items: center;
  gap: 14px;
  padding: 15px 16px;
  background: none;
  border: 0;
  color: inherit;
  font: inherit;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.55;
  text-align: left;
  cursor: pointer;
}
.page-faq .faq-item__num {
  font-family: var(--od-font-mono);
  font-size: 12px;
  font-weight: 500;
  letter-spacing: .05em;
  color: var(--od-blue);
  border: 1px solid rgba(0, 87, 255, .45);
  border-radius: 6px;
  padding: 3px 7px;
  white-space: nowrap;
  transition: background .2s var(--od-ease), color .2s var(--od-ease), border-color .2s var(--od-ease);
}
.page-faq .faq-item[data-open="true"] .faq-item__num {
  background: var(--od-orange);
  border-color: var(--od-orange);
  color: #FFFFFF;
}
.page-faq .faq-item__text {
  display: block;
}
.page-faq .faq-item__sign {
  position: relative;
  justify-self: end;
  width: 18px;
  height: 18px;
}
.page-faq .faq-item__sign::before,
.page-faq .faq-item__sign::after {
  content: "";
  position: absolute;
  border-radius: 2px;
  background: var(--od-mute);
  transition: transform .22s var(--od-ease), background .22s var(--od-ease);
}
.page-faq .faq-item__sign::before {
  left: 0;
  top: 8px;
  width: 18px;
  height: 2px;
}
.page-faq .faq-item__sign::after {
  left: 8px;
  top: 0;
  width: 2px;
  height: 18px;
}
.page-faq .faq-item[data-open="true"] .faq-item__sign::before {
  background: var(--od-orange);
}
.page-faq .faq-item[data-open="true"] .faq-item__sign::after {
  transform: scaleY(0);
}
.page-faq .faq-item[data-open="false"] .od-fold__body {
  display: none;
}
.page-faq .faq-item[data-open="true"] .od-fold__body {
  display: block;
}
.page-faq .faq-item__body {
  padding: 0 16px 18px;
}
.page-faq .faq-item__body p {
  margin: 0;
  font-size: 15px;
  line-height: 1.85;
  color: rgba(232, 237, 242, .78);
}
.page-faq .faq-item__body p + p {
  margin-top: 10px;
}
.page-faq .faq-item__body a {
  color: var(--od-white);
  text-decoration: none;
  border-bottom: 1px solid rgba(0, 87, 255, .7);
}
.page-faq .faq-item__body a:hover {
  color: var(--od-orange);
  border-bottom-color: var(--od-orange);
}

/* ---------- 联系支持 ---------- */
.page-faq .faq-contact {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 20px;
  margin-top: 24px;
  padding: 22px 20px;
  border: 1px solid rgba(255, 107, 0, .6);
  border-radius: var(--od-r-lg);
  background: linear-gradient(150deg, rgba(255, 107, 0, .16), rgba(255, 107, 0, 0) 64%), var(--od-panel);
}
.page-faq .faq-contact__row {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 6px 14px;
  padding: 12px 0;
  border-bottom: 1px solid var(--od-line);
}
.page-faq .faq-contact__row:last-child {
  border-bottom: none;
  padding-bottom: 0;
}
.page-faq .faq-contact__row:first-child {
  padding-top: 0;
}
.page-faq .faq-contact__k {
  min-width: 72px;
  font-family: var(--od-font-mono);
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--od-mute);
}
.page-faq .faq-contact__v {
  font-size: 16px;
  font-weight: 500;
  color: var(--od-white);
  text-decoration: none;
  word-break: break-word;
}
.page-faq .faq-contact__v:hover {
  color: var(--od-orange);
  text-decoration: underline;
}
.page-faq .faq-contact__tip {
  padding: 18px;
  border-radius: var(--od-r-md);
  background: rgba(11, 15, 20, .55);
  border: 1px solid var(--od-line);
}
.page-faq .faq-contact__tip-title {
  margin: 0 0 12px;
  font-family: var(--od-font-head);
  font-size: 16px;
  font-weight: 700;
  color: var(--od-white);
}
.page-faq .faq-contact__tip-list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 8px;
}
.page-faq .faq-contact__tip-list li {
  position: relative;
  padding-left: 18px;
  font-size: 14px;
  line-height: 1.75;
  color: rgba(232, 237, 242, .8);
}
.page-faq .faq-contact__tip-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .62em;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--od-orange);
}
.page-faq .faq-contact__tip-foot {
  margin: 14px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--od-mute);
}
.page-faq .faq-contact__tip-foot a {
  color: var(--od-white);
  text-decoration: none;
  border-bottom: 1px solid rgba(255, 107, 0, .7);
}
.page-faq .faq-contact__tip-foot a:hover {
  color: var(--od-orange);
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-cards {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .page-faq .faq-code-trio {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-locate {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .page-faq .faq-item__trigger {
    padding: 18px 22px;
  }
  .page-faq .faq-item__body {
    padding: 0 22px 20px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 30px 0 48px;
  }
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1fr) 268px;
    gap: 46px;
    align-items: end;
    margin-top: 26px;
  }
  .page-faq .faq-desktop-grid {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, .85fr);
    gap: 28px;
    align-items: start;
  }
  .page-faq .faq-contact {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.05fr);
    gap: 28px;
    padding: 28px 26px;
  }
}

@media (min-width: 980px) {
  .page-faq .faq-sec {
    grid-template-columns: 150px minmax(0, 1fr);
    gap: 46px;
    padding: 62px 0;
  }
  .page-faq .faq-sec__spine {
    display: block;
  }
  .page-faq .faq-sec__num {
    font-size: 76px;
    -webkit-text-stroke-width: 1.5px;
  }
  .page-faq .faq-sec__spine::after {
    margin-top: 16px;
  }
}

@media (max-width: 480px) {
  .page-faq .faq-hero__badge-num {
    font-size: 44px;
  }
  .page-faq .faq-item__trigger {
    grid-template-columns: auto minmax(0, 1fr) 18px;
    gap: 10px;
    font-size: 15px;
  }
}
<<<END>>>
